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Introduction to Investigating Incidents
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- Outcome and benefits
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To appreciate the importance of and be able to advocate effective accident / incident investigation
To understand the wider legal context into which a workplace accident fits
To know the key stages of an investigation and be able to structure an investigation
To be able to:
Gather evidence and interview witnesses
Draw conclusions about causation and recommend practical remedial action to prevent a recurrence
Present the findings concisely and persuasively
Evaluate the effectiveness of an investigation carried out by others
- Content
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Accident causation and prevention
Immediate aftermath of the accident, priorities
Structuring the investigation – what happened, why it happened, how to stop it happening again
Witness interviewing techniques
Other evidence gathering
Examples of analysis tools
Dealing with enforcing authorities and other external bodies
In depth case studies which will replicate real investigations and provide practice in the techniques discussed
Report writing and presentation of findings
- Audience
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Nominated managers/team leaders
- Maximum numbers
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12
- Duration
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One day